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August 28, 2023

Channels Customers Worldwide Use to Engage With Companies, July 2023 (% of respondents)

Channels Customers Worldwide Use to Engage With Companies, July 2023 (% of respondents)

Methodology

Data is from the August 2023 Salesforce report titled "State of the Connected Customer, 6th Edition." 11,000 consumers ages 11-77 and 3,300 business buyers worldwide were surveyed during May 3-July 14, 2023.