February 21, 2020

Reasons US Internet Users Use Buy Online, Pick Up In-Store During the Holidays, by Geographic Locale, Dec 2019 (% of respondents in each group)


US internet users were asked why they selected in-store pick up for their online order (BOPUS). Responses include avoiding a shipping fee, convenience of not having to shop in-person for an item, assurance that the item is available before going to the store, concerned about theft of delivered ... packages to my home, availability of drive-up pick up (e.g., items are delivered to your car), don't want a holiday gift delivered to my home, and other/none of these.More

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