Reasons US Internet Users Shop on Amazon, Jan 2020 (% of respondents)
US internet users were asked why they shop on Amazon. Reasons includes fast, free shipping, prime membership, broad selection, easy returns process, best pricing, proactive communication during delivery, best online shopping experience, unique items, product reviews and recommendations and other.
Data was provided to eMarketer by Convey.
Data is from the February 2020 Convey report provided to eMarketer. 2,000+ US internet users ages 18+ were surveyed online during January 2020. Convey is a supply chain management company.